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Viewing 10 posts - 71 through 80 (of 285 total)
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  • April 27, 2020 at 7:40 am in reply to: no one reply from luzuk #33053
    User Support
    Participant

    Hello
    your order is on hold because you used paypal check for payment method.
    please check the screenshot https://screencast.com/t/mKBdbrHKWSQ3
    Thank you

    April 27, 2020 at 7:40 am in reply to: Category page showing all posts #33052
    User Support
    Participant

    Hello
    please send us your website link along with your wordpress username and password on [email protected] we will need to check the issue.
    Thank you

    • This reply was modified 4 years, 6 months ago by User Support.
    April 26, 2020 at 7:21 am in reply to: How can I disable top Slider? #33034
    User Support
    Participant

    Hello
    in premium theme we didnt add this feature, we can hide it for you.
    please send us your website link along with your wordpress log in details on [email protected]
    also you need to add a function in the theme template to use elementor in the tempalte.
    it wont allow you to edit the template but you will be able to add section at the bottom of the page.
    Thank you

    April 22, 2020 at 5:23 am in reply to: Mobile Slider Display #33004
    User Support
    Participant

    Hello
    Could you please send us your website link along with your wordpress username and password? Send them to [email protected] so we could check the issue directly on your website.
    Also please explain what issue you are having using a screenshot or something.
    Thank you

    April 22, 2020 at 5:21 am in reply to: elementor plugin #33003
    User Support
    Participant

    Hello
    For using elementor you in front page you will have to place this code below in the template/homepage.php file

    <?php the_content();?>

    You can do it by going to appearance >> theme editor >> template folder and you will find the homepage file in it
    Paste this code before the get_footer(); function in the bottom
    This will allow you to add elementor templates at the bottom of the page.
    But you won’t be able to change our theme or edit it. You have to do it through the wordpress customizer with the given options.
    Thank you

    April 18, 2020 at 7:54 am in reply to: SEND button space on contact us page #32953
    User Support
    Participant

    Hello
    could you please share us the link of that contact form page with captcha ?
    Thank you

    April 15, 2020 at 1:30 pm in reply to: Inner page background image removal #32926
    User Support
    Participant

    Hello
    go to dashboard >> appearance >> customize >> General configuration >> Header settings >> Background image >> change the image from there >> click on publish to save the changes
    Thank you

    April 13, 2020 at 2:34 pm in reply to: Contact form text in IE and Edge #32908
    User Support
    Participant

    Hello
    please send us your website link and wordpress log in details on [email protected]
    also refer to this forum topic in the email
    Thank you

    April 13, 2020 at 2:32 pm in reply to: Site not showing up #32907
    User Support
    Participant

    Hello
    we checked your website and it is working fine. could you please explain the issue?
    Thank you

    April 13, 2020 at 2:31 pm in reply to: More than one Doctor? #32906
    User Support
    Participant

    Hello
    customization costs extra charges depending on the working hours, please email us on [email protected] if you want that to happen, we will send you another theme with the adjustment.
    also please provide a visual of the changes using a screenshot or some editing so we could clearly show it to our technical team how you want it to be.
    Thank you

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Viewing 10 posts - 71 through 80 (of 285 total)
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