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Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 16, 2021 at 6:57 pm #36993
    Tia Norris
    Participant

    Hi there,

    It’s been a while since I’ve messaged – hope the team at Luzuk is all doing well.

    I’ve just noticed a blank box or image in my footer near my copyright information, that I can’t figure out how to get rid of. Help!

    My website is http://www.fitprollc.com.

    Thanks!

    May 17, 2021 at 11:11 am #37004
    User Support
    Participant

    Hello Tia,
    We have checked your site. Actually this is not our theme issue. One of your plugins conflicts with our theme, kindly check by deactivating your plugins.
    Thank you.

    August 15, 2022 at 5:51 pm #40237
    Tia Norris
    Participant

    Hi there –

    It’s been a while again. Hope you’re all doing well. I still have not been able to figure out which plugin conflicts with the theme, and that little box is still in my footer. Do you by chance have any new insight or tips on how to get rid of it? Thank you,

    Tia

    August 15, 2022 at 6:03 pm #40238
    Tia Norris
    Participant

    Good morning,

    I would like to add something to my homepage.

    First: is there a way to add a lightbox pop-up to the homepage? If so, how do I add it and how do I customize it?

    Second: if not – I could add a pop-up form via Mailchimp, but can’t figure out where to add the HTML code into the <head> of the website. Help!

    Thanks so much,

    Tia

    August 17, 2022 at 7:40 am #40254
    User Support
    Participant

    Hello Tia,
    To find out the exact issue on the footer, you need to check your site by deactivating all your plugins one by one.
    Thank you.

    August 18, 2022 at 6:36 pm #40267
    Tia Norris
    Participant

    Hi there!

    1. Awesome, yes I figured out which plugin is the problem that way. Thanks and I’ll look into fixing the issue through that plugin.

    2. Is there a way to add a lightbox pop-up to the homepage? If so, how do I add it and how do I customize it? And if not – I could add a pop-up form via Mailchimp, but can’t figure out where to add the HTML code into the <head> of the website. Help!

    Thanks,

    Tia

    August 19, 2022 at 6:27 am #40276
    User Support
    Participant

    Hello Tia,
    That’s great!
    Could you please explain your exact point about the pop-up form with any example?
    Thank you.

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