THEMES FAQ’S
Will all WordPress plugins work with your WordPress themes ?
Most WP plugins work just fine with our themes. That said, there are thousands of plugins, and there’s no way to guarantee they’ll all function properly with our themes. If you have a problem, we’ll do our best to help you resolve it or find an alternate plugin with the same functionality.
Is this theme Widget Ready?
Yes, you can set widget of Footer, Page sidebar & Blog sidebar etc.
How often do you release new themes?
We don’t have a set schedule for releasing new themes. We believe in quality over quantity, and improving our existing themes is just as important to us as releasing new themes.
Do you provide documentation and tutorials?
Theme documentation and tutorials are publicly available on our website. For further theme support, our support forums and knowledge base are available to customers after the purchase of a theme.
Can I translate your themes?
Yes, we provide a .po file for each theme, and you can use it to translate the theme into your desired language
Can I modify your WordPress themes and/or remove the footer links?
Yes, you can modify them as much as you like.
Can I change the theme logo?
This is an option with all our themes. The logo can easily be changed within the Appearance > Header section, or the Appearance > Customize > Logo section of the WordPress dashboard, depending on your particular theme.
Can I change the theme background?
The theme background color and image can be changed within the WordPress Appearance options for all of our themes.
Are your WordPress themes compatible with the latest version of WordPress?
Yes. We always keep our themes up-to-date with the latest version of WordPress.
SUPPORT FAQ’S
What kind of support do you provide?
Support is provided via our support forums. Questions are generally answered within 24 hours, with the exception of weekends and holidays. We answer questions related to our themes, their usage and provide minor customization guidance. We cannot guarantee support for questions beyond the code of our themes, which includes plugins and extensive theme customization.
PAYMENT FAQ’S
What is your Refund Policy?
We strongly believe that our themes will work without any issues and we are available to help you any kind of problems. We cannot offer refunds for purchases as the product is digitally delivered. Our support team will try to solve all kinds of your problems.
Can I pay for the theme using cash?
We are unable to accept cash for the purchase of a theme. At this time we accept payments via Credit Card / Debit Card and PayPal.
Can I get a refund?
We generally do not offer refunds, as there is no way to return a digital product. Unfortunately, it is one of the few tools we have to combat internet fraud. If you are experiencing any difficulty with the theme, we are more than happy to provide support and resolve the situation. If your circumstance can’t be resolved with support, you are welcome to contact us with an explanation of your situation.